Frequently Asked Questions

If you are looking for a large self-catering property in a stunning lochside location then you need look no further than Rhumhor Holiday Lodge. Booking is simple, please just send an enquiry and we will get in touch. However if you have any questions please read through answers to our most commonly asked questions and if your answer is not there do contact us.

My family age ranges from 2 to 82, is Rhumhor suitable?
Yes Rhumhor is eminently suitable for young, old and those in-between. On the ground floor we have a bedroom and shower room which is ideal for those who don’t fancy the stairs. A family favourite is of course the large family room where everyone can sit and socialise, enjoy the pool table, watch a film or have a BBQ on the decking. For times when certain members would prefer a little quiet time there is our peaceful drawing room with its stunning loch views or the bright half landing with its comfortable reading area. There is great family entertainment at the local leisure park, with entertainment for all ranges, just ask us for more details.

What is included in the standard weekly rental price?
Bedding and Linen
Towels (hand towel and bath towel per person, tea towels in kitchen)
Sky Satellite TV
WiFi Internet Access
Oil Fuelled Central Heating
Dish Washer Tablets
Cot and High Chair

What is not included?
Weekly Supply of Household consumables (washing up liquid, toilet rolls, rubbish bags etc)
Fuel for woodburners
Cot bedding & linen
On site laundry facilities. (There is a very good laundrette in Lochgoilhead village or service washes / drying can be arranged).
Charcoal for BBQ

What is the earliest time we can arrive?
The earliest check-in is 4pm.

What time is departure on the last day?
Departure is before 10:00am.

Rhumhor is a Four Star property – what does that mean?
The property is regularly inspected by Visit Scotland, our national tourism organisation. They assess our customer care, the property and all its facilities based on strict quality criteria and they have awarded a grade of Four Stars – an excellent standard.

Where can I buy groceries?
Asda supermarket delivers to Rhumhor. You will need to register on their website and book a delivery slot. They also offer a click and collect service as their Dumbarton store if you wish to pick up anything on your way (there is also a Morrisons and Marks and Spencer Food at this location.)
There is a small Costcutter grocery store 4 miles down the road near Lochgoilhead and also Lochgoilhead post office has a good local store inside. There is a large Waitrose at Helensburgh.  There are two smaller supermarkets, a deli and brewery in Inveraray.

How do we collect and return the keys?
The owners of Rhumhor Holiday Lodge live in an independent annex at the rear of the property so will meet you at the property on your arrival, show you around and answer any questions you may have. You will not need to find anywhere other than your destination. The owners will provide you with their contact details should you need any help during your stay.

Do you accept bookings for Stag and Hen parties?
Rhumhor is a house designed for family and friends and is not suitable for stag & hen parties or similar groups.

Is there a local taxi service?
Yes there is a fully licensed taxi that operates out of Lochgoilhead.

Can we book a short break?
Yes – from November to the end of March we offer two or three night weekend breaks and four night mid-week breaks (excluding peak weeks during this period.) Short break rates start at £680 for a two night weekend break and £780 for a three night weekend break. We may also offer late availability short breaks.  Please contact us with your requirements.